Commonly Ask Questions  

What Are The Systems Requirements To Watch Videos on TopFreaks?

 In order to watch videos on our site, make sure you have access to the following system requirements:

1. Macromedia Flash Player 7.0+ plug-in
2. Windows 2000 or higher with latest updates installed
3. Mac OS X 10.3 or higher
4. Firefox 1.1+, Internet Explorer 5.0+, or Safari 1.0+
5. Broadband connection with 500+ Kbps

What should I know about using TopFreaks from a public computer?

TopFreaks uses persistent cookies, which means that depending on the security settings of your browser, you'll stay logged on even if you close your browser. If you're using a shared or public computer, remember to log off after you're done enjoying the site.

How do videos get featured?

TopFreak's members rate videos they like, and we review highly-rated and recent videos for consideration in the "Featured Videos" section of the home page and the featured videos on the "Categories" page. In addition, our programming team takes suggestions from members at TopFreaks[at]gmail.com and scans the site for videos of interest.

How do I join?

To become a member of TopFreaks, go to the "Signup" page, choose a username and password, and enter your information. Then click the "Sign Up" button and you're done.

The verification code will not accept.

When you sign up to become a TopFreaks member, the verification code may sometimes produce color combinations that make it hard for people to correctly discern the characters. If you're having trouble, try clicking the "Can't read?" link under the verification code box. This will change the color combination. If you continue to have trouble, you may want to ask a friend to help confirm the code being displayed.

Please note that the verification code expires after two minutes. Once two minutes have passed, you'll receive an error message even if you enter the correct code. If you exceed the two minute limit, you may have to clear your browser's cache and cookies before trying again.

I never asked for you to send me a "Reset Password" email. Why am I receiving it?

If you've received a "Reset Password" email you weren't expecting, it's probably probably because someone entered your username into our "Reset Password" form. Another user may have done this if they incorrectly believed they are the owner of your username, or if they misspelled theirs. Regardless, unless someone has access to view your email, your account is safe.

Need more help? contact us: TopFreaks[at]Gmail.com